Shipping & Delivery
Our freight charges are:
- FREE shipping on orders over $150.
- Standard Shipping $8.99
- Rural Shipping (RD) $13.99
How long does shipping take?
- Christchurch and surrounding areas (small or large parcels): 1-2 days.
- Rest of New Zealand: 3-5 working days.
- Rural delivery addresses: 5-7 working days.
Which shipping method do you use?
We use a door-to-door tracked courier service using Team Global Express Couriers.
Can you ship to PO Boxes?
We cannot send our Power Packs to PO Boxes.
Do you allow pickups?
We are based in Central Christchurch. If you would like to pick up your Power Pack, please select Click & Collect. Pick up times are Monday to Friday 9.00-12.30pm. Outside of these times text Jackson on: 027 239 6625.
What happens if my parcel hasn’t arrived?
If your parcel has not arrived within 4 working days please track your parcel using the information provided in your tracking email. If you need further assistance please contact your nearest courier branch and quote your tracking number. They may see that a calling card was left for you or they may ask you for specific information about your exact location. Alternatively you can contact us at: powerpacks.cc@gmail.com or phone us on: 027 239 6625 and we’ll help you track your parcel.